Services


Bill Payer Services

Say good-bye to the hassles of your old bill paying routine. No more stamps, envelopes or checks to write. Simply access our 24-hour automated system by using your touch-tone phone or Internet access to pay your bills. You get all that convenience for a small monthly fee.
When you pay bills through Bill Payer,
you have the flexibility to set up fixed
payments as well as variable payments.

Convenient, Secure, 24-hour Payment Processing
We know you have bill paying needs at all hours of the day or night. That's why we're bringing you better and more convenient ways to do your bill paying. With Bill Payer, you can pay bills when and where it's convenient with a touch tone phone or Internet access. Bill paying is available 24 hours a day, seven days a week. To hear a demonstration please dial 1-888-556-6067 and press 2. If you have a question press "0" and your call will be directed to a customer service representative.

How to Apply?

  1. To apply you must first download and fill out the Bill Payer Application (PDF Form). You must then send it by mail or fax to Florida Baptist Credit Union.

    Note: To download this form you must have
    Adobe's FREE Acrobat Reader. If you do not have it,
    please download it from Adobe's Website
    .

  2. After we receive your signed application, we will mail you a Welcome package confirming your Subscriber Identification Number and Personal Identification Number (PIN).

Here's How it Works

  • You can then access the service either through the Internet at www.fbcu.org or by toll-free phone at 1-888-556-6067.
  • Set up your desired Merchants. Allow three days for this process.
  • Verify your Merchant has been added to your list of authorized payees.
  • Set up Recurring or Variable payments. This should be done by at least 4:00 PM on the day the bill is to be processed. ALWAYS ALLOW FIVE BUSINESS DAYS IN ADVANCE OF THE DUE DATE.
  • You can then verify the activity took place on your account history. Following is an explanation of the two types of payments available.

Recurring Payments
These payments are for the same amount every month and due on the same day each month. Once a merchant has been set up, you will need to activate the payment amount and date. Then these payments are made automatically every month. You need only to access Bill Payer when you wish to make a change. These payments will continue until you instruct Bill Payer to delete the merchant and payment from your list.

Variable Payments
The single payment option is for those bills that change in amount and/or frequency. Simply access the system by phone or Internet. Select the bill paying option. Indicate the payment amount and the date that you want the payment to be processed.